Fixed Courses - Contract and Supplier Relations Management
 | | General information | |
 | Dates and venues: 19 October-21 October. 2010 in Rome, Italy |
| Course Level: No Course Level Available
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| | Course registration information | |
 | Fee: USD 1275 per participant
Participants are responsible for cost of own airfare and hotel accommodations.
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 | Registration deadline: 1 October 2010 | | |  | This course is fully booked. |
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| | Visa and travelling information | |
| | Venue:
IFAD
Via Paolo di Dono, 44
00142 Rome Italy
For questions, please contact procurement.training@undp.org
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| | Tutor profile | |
| | | Jack Gottling <procurement.training@undp.org> | | Jack Gottling has been a tutor on UNDP's training courses for the past 10 years and has conducted standard and tailormade courses for various UN organizations and governments in most regions of the world. His main expertise lies within public procurement and supplier relations management and he is a regular tutor on “Contract and Supplier Relations Management” as well as “Introductory Certificate in Public Procurement – CIPS Level 2”.
Jack Gottling joined the UN system in 1979 and thus has a solid background in international procurement. In 1993, he joined UNDP/IAPSO and later became Deputy Director and responsible for the Procurement Services Unit and member of the Management Team . He was responsible for the co-ordination of accelerated project deliveries to UNDP country offices. In addition, he coordinated procurement policy matters concerning projects financed by the World Bank, the African Development Bank and other development banks. He was also responsible for UNDP/IAPSO’s Marine Cargo Insurance Policy and Global Freight Forwarding arrangements. His earlier assignments include Senior Procurement Officer with the UN specialized Agency ILO in Geneva (1979-1993). He has undertaken a large number of procurement missions to country offices as well as projects mainly in Africa and Asia.
Jack Gottling retired from UNDP as Deputy Director in 2007 and is now one of our external tutors.
Jack Gottling is a Swedish National and his academic background is in mechanical engineering.
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| | How previous participants rated this course | |
| | What is your overall evaluation of this training course?
| Excellent (52.78%) |  | | Good (41.67%) | | | Satisfactory (5.56%) | | | Poor (0%) | |
Are you satisfied with the practical arrangements for this course?
| Yes (94.44%) | | | No (5.56%) | |
Would you recommend this course to other personnel?
| Yes (97.22%) | | | No (2.78%) | |
Do you feel that the quality of your work will improve as a result of the course?
| Yes (94.44%) | | | No (5.56%) | |
What was the level of the training course compared to your expectations?
| More advanced (11.11%) | | | O.K. (88.89%) | | | More elementary (0%) | |
What is your evaluation of the course materials as training tools?
| Excellent (27.78%) | | | Good (58.33%) | | | Satisfactory (13.89%) | | | Poor (0%) | |
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| | Quotes from previous participants | |
| | "I will definitely recommend this course to my colleagues. It touches upon the day-to-day problems and make suggestions for improvement"
"The best thing about this course was being in a group with people from different organizations including outside UN and learning about their
experiences"
"I will recommend this course to colleagues involved in contract management and all procurement staff"
"I liked the emphasis that was made on the importance of the contract administration"
"This is my second UNDP training course and I believe they are very professional in the way they present their subjects and in the way they make everybody involved in the discussions and interaction" |
| | Designed for | |
| | This course is designed for all those who are actively involved in managing contracts in their office and regularly deal with suppliers and consultants. While this includes procurement staff, it would also be particularly relevant for finance and admin officers and programme and project staff who on a regular basis deal with the management, monitoring and evaluation of supplier/consultant performance. |
| | Objectives | |
| | By the end of the programme, participants will be able to:
• Describe the main types of contractual relationships that might be formed with suppliers and the appropriate use of each
• Develop successful commercial relation-ships with prospective suppliers
• Identify key stakeholders in a procurement exercise and be able to develop effective relationships with them
• Apply effective performance and quality monitoring methods
• Manage risks, disputes and potential conflicts during contracting and procurement
• Understand the importance of ethics and integrity in procurement and how to act in an ethical manner
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| | Topics to be covered | |
| | - The principles of effective procurement and the procurement process
- Why we need to form relationships with suppliers in the general supply market
- Essential risk assessment and risk management methods
- How to benefit from our importance to suppliers
- What is a contract? Legal, business and relational issues
- Types of contractual and commercial relationships
- Engaging and relating to stakeholders during contracting and procurement
- The purpose and process of contract approval
- How to manage and communicate with bidders and suppliers after contract approval
- Performance and quality management
- Key Performance Indicators (KPIs)
- How to manage contractual reviews, disputes and potential conflicts
- What is integrity and ethics in contracting and procurement?
- Best practices when dealing with suppliers
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| | Methodology | |
| | - The course is designed to be highly interactive.
- Participants will be working on challenging hands-on practical exercises and case studies with peers from other organizations and share best practices in public procurement.
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